Partnering with Park Tool, we launched the first DIY workshop 6 years back. The thinking: encouraging customers to not come to us for small jobs they can do at home. This builds their confidence in their own troubleshooting skills – always a good to have ability while on the road. It also helps them bond better with their bicycles. Plus, it frees us up to really jump in on issues that they can’t work on. Works excellently for everyone. Our current headmaster of Park Tool School is Vimal, Mr. Patience himself.